Remember that whole "Six Degrees of Separation" thing? It's the idea that all people on the planet are six or fewer social connections away from each other. So... your brother's > chiropractor's > child's > middle school teacher's > next door neighbor is a barber > who cuts Mark Cuban's hair. Tap into your network, and you're just a few intros away from an excellent connection! Our community of Tripkicks clients can't get you court-side seats... but it does connect you to a profoundly innovative, industry-leading collective of movers and shakers who are advancing the best practices and programs of business travel. You're a trailblazer, and you're in great company.
We're launching this Connection Quarterly email to share best practices and use-cases from our customers, provide updates from the Tripkicks team, and to embrace the power of our client community. We've also got some great new tools focused on your success as a client, which you can read about below.
As we close out the year, our team is hard at work finishing several exciting new solutions and capabilities which you'll hear all about in 2024. Until then, cheers to the close of great year! And cheers to the excellence found in our new connections.
We're so glad you're here-
Steve Newton, Tripkicks Head of Sales
Client Success
New Customer Portal
We've launched a new portal for clients to make requests, open support tickets, and review notes from your Business Relationship Reviews. You can continue to reach out to your Client Success Manager directly (for anything,) but opening a ticket helps our team stay organized and efficient.
Be on the look out for a registration email to access your Customer Portal.
Tripkicks Wins "Technology Innovation - Traveller Experience" at Business Travel Awards Europe
Read what the judges had to say, and see the complete list of winners here...
Client Success
Business Relationship Reviews
One of our top goals within Client Success is to ensure you continue to receive maximum value with Tripkicks. To more regularly receive feedback and prioritize your success, we'll be scheduling a dedicated time with clients each quarter for our new Business Relationship Review. From your Customer Portal, you'll now have access to the notes and feedback of your BRR history.
Your Client Success Manager will reach out to schedule our initial BRR to take place before the end of the year, or you can click below to grab a time now.
